Frequently Asked Questions?

Most frequently asked questions

  • Who can buy a Veterans Railcard?

    The Veterans Railcard is for former members of the UK armed forces. You may also be entitled to apply for a Veterans Railcard if you have served as a UK Reservist or in the UK Territorial Army (TA) or have served as a UK Merchant Mariner and seen duty on legally defined military operations.

    You will need to prove your eligibilty. Please see here for more details on the documents you will need to provide to prove your eligiblity criteria.

Can't find an answer? 

If the answer to your question is not in the above or you are having problems purchasing your Railcard, you can contact us

Train Companies

If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you.

If you have any comments about a specific rail journey please contact the train company that provides the service. To find their contact details see the list of Train Operating Companies