Frequently Asked Questions?

How do I add a Railcard?

If you have already purchased a digital Railcard, you should have received an email which contains a download code. Once you've got this code, go to the app, tap on the ‘+’ button in the top left of the screen and enter your code. Alternatively, if you already have the app downloaded, you can open the email on the device you wish to add your Railcard to, just tap the link and we’ll handle the rest. 

Click here for a step by step on how to add a digital Railcard to your phone.